Hold 1 — Pre-carrier window
Requests filed in Track & Support before handover to the courier can be approved. Refunds follow gateway settlement times.
Hold & Release
Issued by S.K TRADERS · operator NAHEED RAJA
Hold 2 — After the handoff
Once the parcel is with the carrier, cancellation stops. Use Packet Remedy Rules for post-delivery issues.
Hold 3 — Split carts
Partial holds may work only while packing is open. Sealed multi-SKU parcels follow full dispatch rules.
Hold 4 — Abuse brake
S.K TRADERS may throttle COD or checkout for accounts that repeatedly file invalid hold requests.